IdleArc - We're here to help
If you need help with IdleArc, have questions, or want to report a bug, there are several ways to reach us.
Join our Discord server to get help from the community and developers, report bugs, suggest features, and stay up to date with the latest news.
Join DiscordFor account issues, billing questions, or anything you'd prefer to discuss privately, send us an email and we'll get back to you as soon as possible.
[email protected]If you signed in with Google or Apple, simply sign in with the same account on your new device. Your progress is saved to your account automatically.
Subscriptions are managed through your app store. On iOS, go to Settings > your name > Subscriptions. On Android, open Google Play > Payments & subscriptions > Subscriptions.
Open the app, go to the Premium page, and tap "Restore Purchases". Make sure you're signed in with the same Apple ID or Google account used for the original purchase.
You can delete your account by contacting us at [email protected]. Account deletion is permanent and will remove all your game progress.
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