Support

IdleArc - We're here to help

If you need help with IdleArc, have questions, or want to report a bug, there are several ways to reach us.

Contact Us

Community Discord

Join our Discord server to get help from the community and developers, report bugs, suggest features, and stay up to date with the latest news.

Join Discord

Email Support

For account issues, billing questions, or anything you'd prefer to discuss privately, send us an email and we'll get back to you as soon as possible.

[email protected]

Frequently Asked Questions

How do I recover my account?

If you signed in with Google or Apple, simply sign in with the same account on your new device. Your progress is saved to your account automatically.

How do I cancel my premium subscription?

Subscriptions are managed through your app store. On iOS, go to Settings > your name > Subscriptions. On Android, open Google Play > Payments & subscriptions > Subscriptions.

How do I restore my purchases on a new device?

Open the app, go to the Premium page, and tap "Restore Purchases". Make sure you're signed in with the same Apple ID or Google account used for the original purchase.

How do I delete my account?

You can delete your account by contacting us at [email protected]. Account deletion is permanent and will remove all your game progress.

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